KARISMATIXstudio
Terms & Conditions
Welcome to Karismatix Studio. These Terms & Conditions govern your use of our website and services.
• Eligibility: By using this Website, you represent that you are at least 18 years of age or the age of legal majority in your jurisdiction, and are fully capable and competent to enter into and abide by these Terms.
• Digital Products and Services Description: We make every effort to describe our digital products (video packs, sound packs) and professional services as accurately as possible. However, we do not warrant that product descriptions or other content are error-free, complete, or current. Pricing: All prices listed on the site are subject to change at any time without notice. For international users, payments are processed in US Dollars (USD) or other supported foreign currencies, which will be converted during checkout. Modifications: We reserve the right to modify, suspend, or discontinue any product or service at any time without prior liability.
• Payment Processing: All payments made on this Website are securely processed through third-party payment gateways. By entering your payment information, you authorize our payment processor to charge the specified amount to your selected payment method. We do not store or clear your credit/debit card numbers on our servers.
• Intellectual Property Rights: Unless otherwise stated, all materials on this Website, including but not limited to text, graphics, logos, source code, designs, e-books, templates, and digital downloads, are the intellectual property of Karismatix Studio. Your purchase grants you a single, non-exclusive, non-transferable license for personal use only. You may not resell, redistribute, sub-license, copy, or share any purchased digital assets with third parties without express written permission from us.
• Limitation of Liability: To the maximum extent permitted by applicable law, Karismatix Studio shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this Website or any digital products/services purchased here. Digital items are provided on an "as-is" and "as-available" basis without any express or implied warranties.
• Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of India. Any disputes or claims arising out of or in connection with these Terms, the website, or our services shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra, India.
• Changes to These Terms: We reserve the right to update or replace these Terms at any time. Any changes will be posted directly on this page with an updated "Last Updated" date. Your continued use of the website following the posting of changes constitutes acceptance of those changes.
Privacy Policy
1. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us, when you purchase products or services, or when you contact us.
Personal Data Provided by You: This includes your name, email address, billing address, phone number, and any other communication details you provide during checkout or through contact forms.
Payment Data: We collect data necessary to process your payment if you make purchases. All payment data is securely processed and handled by our payment gateway partners. We do not store, view, or have access to your raw financial details like credit card numbers or banking passwords.
2. How We Use Your Information
We use personal information collected via our website for a variety of business purposes, including:
• To facilitate account creation, order processing, and payment fulfillment.
• To electronically deliver your purchased digital products or initiate freelance services.
• To send you administrative updates, order confirmations, and receipts.
• To respond to user inquiries, offer customer support, and solve delivery issues.
• To comply with legal obligations, prevent fraud, and enforce our website Terms and Conditions.
3. Sharing Your Information
We only share your information with your consent, to comply with laws, or to provide you with services. Specifically:
Third-Party Payment Processors: We share your transactional data with third party payment processors to securely process your payments, verify compliance, and manage chargebacks or currency conversions.
Service Providers: We may share data with trusted third-party services that host our website, manage email automation, or distribute our digital delivery links.
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to track website activity, analyze traffic trends, and remember your shopping cart preferences. You can choose to disable cookies through your individual browser settings, though doing so might affect certain functionalities of our checkout process.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Transmission of personal information to and from our Website is at your own risk, though we strictly use encrypted HTTPS protocols for your safety.
6. International Data Transfers
Our website servers and our payment gateways are located in India. If you are accessing our Website from outside India (such as the US, UK, or EU), please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we share your personal information.
7. Your Privacy Rights
Depending on your geographic location, you may have specific rights regarding your personal data. This may include the right to request access to and obtain a copy of your personal information, request rectification of mistakes, or request the deletion of your personal data. To exercise any of these rights, please contact us using the contact details provided below.
8. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.
Refund & Cancellations
1. Digital Products (All Sales Are Final): Due to the digital nature and immediate delivery of our online products, all sales are final. Once a digital product has been purchased, the download link generated or access granted cannot be revoked. Therefore, we do not offer refunds, exchanges, returns, or cancellations for any digital products once the payment transaction is completed.
2. Exceptional Circumstances for Digital Products: We only consider refund requests for digital items under the following strict conditions: Duplicate Purchase: If you accidentally purchased the exact same digital product twice in a single transaction, please notify us within 24 hours of purchase with proof of both transactions for a refund on the duplicate order. Technical Issues: If you experience any technical difficulties accessing or downloading your purchased file, please contact us immediately. If we are unable to resolve the download defect or provide an alternative link within 3 business days, a full refund will be processed.
3. Chargebacks and Payment Disputes: We aim to resolve all customer issues directly and amicably. If you have an issue with your billing or product access, please contact us first. Raising an unannounced dispute or chargeback with your bank or payment processor before reaching out to us may result in the immediate termination of your service access and a permanent ban from purchasing future products.